Terms of service

OVERVIEW


Welcome to Looc! The terms “we”, “us” and “our” refer to Looc. Looc operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Looc is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover topics such as disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy: https://golooc.com/policies/privacy-policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access the Services.


SECTION 1 – ACCESS AND ACCOUNT


By agreeing to these Terms and Conditions, you represent that you are of legal age in your state or region of residence and that you have given us your consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products or services, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you are fully authorized to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS


We have made every effort to display our products and services as accurately as possible in our online stores. However, we cannot guarantee that the colors or appearance of products will be accurate, as they may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match the representations shown in our online stores.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.


SECTION 3 – ORDERS


By placing an order, you make an offer to purchase. Looc reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only accepted once it has been confirmed by Looc. Acceptance is subject to receipt and processing of your payment. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided.
Returns or exchanges are governed exclusively by our return policy: https://golooc.com/policies/refund-policy.
You represent that purchases are for personal or household use and not for resale or export.


SECTION 4 – PRICES AND BILLING


Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of the order and will be stated in your confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices in our online stores may differ from those in physical or third-party stores. Promotions may have separate terms that override these Terms in case of conflict.
You agree to provide current, complete, and accurate purchase and account information and to update it as necessary.
You represent that your payment details are accurate, you are authorized to use them, and that you will pay all charges incurred, including applicable fees and taxes.


SECTION 5 – SHIPPING AND DELIVERY


We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss and title pass to you upon transfer to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY


All content in the Services, including trademarks, text, images, graphics, reviews, audio, video, and their arrangement, are the property of Looc or its licensors and are protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without prior written permission.
All rights not expressly granted are reserved by Looc.
All names, logos, and trademarks are the property of their respective owners.


SECTION 7 – OPTIONAL TOOLS


We may provide access to third-party tools which we do not control. These are provided “as is” and “as available” without warranties.
Your use of such tools is at your own risk.
Future features or tools will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS


The Services may contain links to third-party websites. We are not responsible for their content or accuracy. Accessing them is at your own risk.
We are not liable for damages arising from third-party sites or purchases made there. Please review their policies before engaging in transactions.


SECTION 9 – RELATIONSHIP WITH SHOPIFY


Looc is powered by Shopify, but all purchases are made directly with Looc. Shopify is not responsible for transactions between you and Looc.
You release Shopify from any liability related to your purchases.


SECTION 10 – PRIVACY POLICY


All personal data is governed by our Privacy Policy: https://golooc.com/policies/privacy-policy and may also be subject to Shopify’s Privacy Policy.
By using the Services, you confirm that you have read these policies.
Shopify processes data to provide and improve Services, including international transfers.


SECTION 11 – FEEDBACK


By submitting feedback, you grant us a worldwide, perpetual, royalty-free license to use it.
You confirm you have rights to the feedback and that it complies with these Terms.
We are not obligated to keep feedback confidential, compensate you, or respond.
We may remove inappropriate content.
You are responsible for your feedback and must not mislead or harm others.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS


Information may contain errors. We reserve the right to correct, update, or cancel orders at any time without notice.


SECTION 13 – PROHIBITED USES


You may not use the Services for unlawful or harmful purposes, including violating laws, infringing rights, harassing others, spreading false information, or engaging in spam or fraud.
We may terminate your account for violations.


SECTION 14 – TERMINATION


We may terminate your access at any time without notice.
Certain provisions survive termination, including intellectual property and liability terms.


SECTION 15 – DISCLAIMER OF WARRANTIES


Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free operation.


SECTION 16 – LIMITATION OF LIABILITY


To the fullest extent permitted by law, Looc and related parties are not liable for any damages arising from use of the Services.


SECTION 17 – INDEMNIFICATION


You agree to indemnify Looc and related parties against claims arising from your violation of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is invalid, the remainder remains enforceable.


SECTION 19 – WAIVER; ENTIRE AGREEMENT


Failure to enforce any provision is not a waiver.
These Terms constitute the entire agreement between you and Looc.


SECTION 20 – ASSIGNMENT


You may not assign your rights without consent. We may assign ours freely.


SECTION 21 – GOVERNING LAW


These Terms are governed by the laws of the jurisdiction where Looc is headquartered.


SECTION 22 – HEADINGS


Headings are for convenience only.


SECTION 23 – CHANGES TO TERMS


We may update these Terms at any time. Continued use means acceptance of changes.


SECTION 24 – CONTACT INFORMATION


Questions about the Terms should be sent to shbusiness.ngs@gmail.com.

Our contact details:

Looc

shbusiness.ngs@gmail.com
Norimatt 3, 4242 Laufen, Switzerland
+41784411119